No To Assaulting Bank Staff
Members will be aware that one of the issues we deal with daily is abusive customers. The standalone offence of assaulting a retail worker in England and Wales is being introduced as part of the Government’s Crime and Policing Bill. However, staff who work in bank and...
Freedom of Speech – It’s All Or Nothing
“Free speech”… “free speech”… “free speech”… the political debate on freedom of speech in both the UK and overseas is all over the news, politics and social media at the moment. Lloyds Bank’s decision last week to allow an obviously political set of statements in a...
TSB Brand To Disappear
The deck chairs are currently being rearranged by the TSB Executive Committee. TSB’s Chief Financial Officer, Mr. Declan Hourican, is leaving. TSB said that Mr. Hourican resigned before the Santander deal was announced. However, whilst that may be true, Mr Hourican...
The Right To Be Protected.
Members will be aware that one of the issues we deal with daily is abusive customers. As part of our campaign to protect our members on the front-line, we recently wrote all MPs asking them to extend the new legal offence of assaulting a retail worker to include bank...
Abusive Customers In TSB
One of the provisions of the Employment Rights Bill - which is currently working its way through the parliamentary process - is protecting employees from third-party harassment. Now some commentators and politicians have sought to argue that third-party harassment...
TSB Takeover Announced By Media
TSB staff are livid about Santander’s announcement that it’s agreed to buy TSB for £2.65 billion pounds. It seems like the two Spanish owned banks, Santander and Sabadell, have done the deal and left TSB’s UK senior management team out in the cold. All the information...
Is the Future of TSB with NatWest or Nationwide?
TSB is up for sale, again. Sabadell - which is trying to fend off a proposed bid by Banco Bilbao Vizcaya Argentaria (BBVA) worth some £10.5bn - is exploring the sale of TSB. Sabadell has said that it’s received several preliminary non-binding expressions of interest....
Call Me The Grinch!
It’s the season of the work Christmas party, but at the risk of being accused of being Christmas kill-joys, here’s why we think you should think twice before you go. Every January, we receive calls from members being investigated for their alleged misconduct at their...
The Dangers Of Messaging Services At Work
You may have seen in the news that NatWest has blocked messaging services including WhatsApp, Facebook Messenger and Skype on company devices in an attempt to limit conversations between staff to official channels of communication only. Reports have also suggested...
We Don’t Give Up!
Members could be forgiven for thinking that our work is just about disciplinary cases and grievances at work. It’s true that these two areas produce most of our work; but only just! We recently won a claim in the County Court for a former Lloyds Bank member who had...
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