Oct 10, 2025 | All Members
Members will be aware that one of the issues we deal with daily is abusive customers. The standalone offence of assaulting a retail worker in England and Wales is being introduced as part of the Government’s Crime and Policing Bill. However, staff who work in bank and...
Sep 25, 2025 | All Members
“Free speech”… “free speech”… “free speech”… the political debate on freedom of speech in both the UK and overseas is all over the news, politics and social media at the moment. Lloyds Bank’s decision last week to allow an obviously political set of statements in a...
Aug 8, 2025 | All Members
The deck chairs are currently being rearranged by the TSB Executive Committee. TSB’s Chief Financial Officer, Mr. Declan Hourican, is leaving. TSB said that Mr. Hourican resigned before the Santander deal was announced. However, whilst that may be true, Mr Hourican...
Aug 1, 2025 | All Members
Members will be aware that one of the issues we deal with daily is abusive customers. As part of our campaign to protect our members on the front-line, we recently wrote all MPs asking them to extend the new legal offence of assaulting a retail worker to include bank...
Jul 7, 2025 | All Members
One of the provisions of the Employment Rights Bill – which is currently working its way through the parliamentary process – is protecting employees from third-party harassment. Now some commentators and politicians have sought to argue that third-party...
