‘Hybrid’ Working – The Next Steps

A large number of TSB staff will continue to work from home in hybrid ways and we expect that transformation to the new ways of working will begin in Q4. TSB has not committed to an exact date, which is wise given that there is increasing speculation that if the...

FCA Gets Powers To Stop Branch Closures?

The Financial Conduct Authority (FCA) is considering introducing new rules which would give it the power to stop banks from closing branches. It is estimated that since the pandemic began, some 529 branches have been earmarked for closure. TSB has closed 246 branches...

Freedom Day?

TSB was one of the slowest organisations to introduce COVID restrictions to protect staff and customers but it’s one of the first to get rid of them. In respect of face coverings, TSB has said that it’s up to customers to decide whether or not they wear them from...

Pin It on Pinterest