TSB’s Triple Whammy

When is an agreement, not an agreement? When it’s an embarrassment! Accord says it’s not agreed to TSB’s 2% pay offer. TSB says that both unions “agree the principles and approach for the 2019 pay increases”. Call me naive but is that not an agreement by any other...

More Pay Misery For TSB Staff

Members should ignore those, like Accord, who are arguing that staff should take into account TSB’s ‘ability to pay’ when considering its pay offer of just 2%. That argument would be more persuasive if TSB had awarded staff cost of living increases in the good years....

The HR Vacuum

TSB’s engagement scores were so bad the Bank is refusing to publish the results at departmental level. Teams are being given little bits of information about their results but staff are being denied access to “the full detail of the survey results”. In trying to...

Staffing Levels At Breaking Point

TSB said that staff working on the customer complaints rectification programme would be seconded to those roles until the end of January 2019. Staff have now been told they will be seconded until the end of March. The branches that have lost staff to the rectification...

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