Apr 7, 2020 | All Members, COVID-19
Last week people across the UK took part in a second “Clap for Carers” tribute, saluting NHS staff and other key workers dealing with the coronavirus pandemic. Delivery drivers, supermarket staff, bank staff, care workers and bin collectors were among...
Apr 6, 2020 | All Members, COVID-19
If Lloyds and other banks can do it, so can TSB. Since Lloyds introduced “essential banking” the number of branch transaction has fallen by 80%. TSB has been more relaxed about what constitutes “essential banking” but members are telling us that the number of...
Apr 2, 2020 | All Members, COVID-19
Since the bank announced its new opening hours, lots of part-time staff have now been asked to make up their Saturday hours during the week. Lots of line managers are taking a common sense approach to this issue but it seems that some Area Directors are determined to...
Apr 2, 2020 | All Members, COVID-19
The last thing front line staff in TSB want to read about as they head to work in the middle of the biggest pandemic since the Spanish flu in 1918 is Carol Anderson, Director, Branch Banking, rambling on about 2 pigeons observing the social distancing guidelines...
Mar 30, 2020 | All Members, COVID-19
It’s amazing how quickly TSB was to ensure that staff who were self-isolating at home but had no COVID – 19 symptoms were working. At the close of business on 19th March, 465 members of staff were self-isolating for 14 days.If it can find work for those staff, then...
Mar 27, 2020 | All Members, COVID-19
It seems that when it comes to TSB’s response to the COVID-19 pandemic, the light at the end of the tunnel has been switched off.Debbie Crosbie and her senior executive team are paid lots and lots of money (in her case £1.5 million+ a year) to make the right decisions...
