Jan 21, 2019 | All Members
TSB said that staff working on the customer complaints rectification programme would be seconded to those roles until the end of January 2019. Staff have now been told they will be seconded until the end of March. The branches that have lost staff to the rectification...
Jan 9, 2019 | All Members, Letters
Please click this text to view a PDF of the letter. Recent Posts Goodbye To Catalonia Future Pension Increases – Letter To Members And MPs No ‘Money Confidence’ For Staff Pay & Bonuses 2021 Life Made A Little Bit Better In TSB Life Made Worse In TSB Back...
Jan 9, 2019 | All Members, Letters
Please click this text to view a PDF of the letter. Recent Posts Goodbye To Catalonia Future Pension Increases – Letter To Members And MPs No ‘Money Confidence’ For Staff Pay & Bonuses 2021 Life Made A Little Bit Better In TSB Life Made Worse In TSB Back To...
Jan 4, 2019 | All Members
What a difference a year makes. There are still tens of thousands of customer complaints outstanding, TSB’s brand is a “challenge” according to the new Marketing Director, Paul Pester was forced out (although he’ll have been celebrating New Year having secured a £1.7...
Dec 14, 2018 | All Members
Before we deal with the missing £18 million, members would have read in the news that Sabadell’s Chairman, Josep Oliu, speculated that TSB could be sold once it’s returned to profit and the IT issues had been put right. He was reported to have said that TSB was to...
Nov 28, 2018 | All Members
It’s the agreement no one likes. Sound familiar? TSB staff have reacted with a combination of amazement and anger that an organisation with only a few hundred members, despite the financial support it gets from the Bank in the form of seconded staff to help with...
