Feb 11, 2019 | All Members
Members should ignore those, like Accord, who are arguing that staff should take into account TSB’s ‘ability to pay’ when considering its pay offer of just 2%. That argument would be more persuasive if TSB had awarded staff cost of living increases in the good years....
Feb 1, 2019 | All Members
TSB’s engagement scores were so bad the Bank is refusing to publish the results at departmental level. Teams are being given little bits of information about their results but staff are being denied access to “the full detail of the survey results”. In trying to...
Jan 21, 2019 | All Members
TSB said that staff working on the customer complaints rectification programme would be seconded to those roles until the end of January 2019. Staff have now been told they will be seconded until the end of March. The branches that have lost staff to the rectification...
Jan 9, 2019 | All Members, Letters
Please click this text to view a PDF of the letter. Recent Posts Goodbye To Catalonia Future Pension Increases – Letter To Members And MPs No ‘Money Confidence’ For Staff Pay & Bonuses 2021 Life Made A Little Bit Better In TSB Life Made Worse In TSB Back...
Jan 9, 2019 | All Members, Letters
Please click this text to view a PDF of the letter. Recent Posts Goodbye To Catalonia Future Pension Increases – Letter To Members And MPs No ‘Money Confidence’ For Staff Pay & Bonuses 2021 Life Made A Little Bit Better In TSB Life Made Worse In TSB Back To...
Jan 4, 2019 | All Members
What a difference a year makes. There are still tens of thousands of customer complaints outstanding, TSB’s brand is a “challenge” according to the new Marketing Director, Paul Pester was forced out (although he’ll have been celebrating New Year having secured a £1.7...
