Apr 7, 2020 | Advice, All Members, COVID-19
Some insurers place restrictions on home insurance policies when it comes to working from home – you’re not necessarily covered automatically. In an article on Admiral’s website (published prior to the COVID-19 outbreak), it says: “Do I have to tell my...
Apr 7, 2020 | Advice, All Members, COVID-19
We’ve had a massive response to our latest branch survey (sent yesterday afternoon) and we are now able to publish our first set of results; thank you to all members who have completed the survey so far. In summary: The majority of the feedback focused on the fact...
Apr 7, 2020 | All Members, COVID-19
Last week people across the UK took part in a second “Clap for Carers” tribute, saluting NHS staff and other key workers dealing with the coronavirus pandemic. Delivery drivers, supermarket staff, bank staff, care workers and bin collectors were among...
Apr 6, 2020 | All Members, COVID-19
If Lloyds and other banks can do it, so can TSB. Since Lloyds introduced “essential banking” the number of branch transaction has fallen by 80%. TSB has been more relaxed about what constitutes “essential banking” but members are telling us that the number of...
Apr 2, 2020 | All Members, COVID-19
Since the bank announced its new opening hours, lots of part-time staff have now been asked to make up their Saturday hours during the week. Lots of line managers are taking a common sense approach to this issue but it seems that some Area Directors are determined to...
Apr 2, 2020 | All Members, COVID-19
The last thing front line staff in TSB want to read about as they head to work in the middle of the biggest pandemic since the Spanish flu in 1918 is Carol Anderson, Director, Branch Banking, rambling on about 2 pigeons observing the social distancing guidelines...
