Apr 2, 2020 | All Members, COVID-19
The last thing front line staff in TSB want to read about as they head to work in the middle of the biggest pandemic since the Spanish flu in 1918 is Carol Anderson, Director, Branch Banking, rambling on about 2 pigeons observing the social distancing guidelines...
Mar 31, 2020 | News Items
TSB moved quickly to ensure that staff who were self-isolating at home, but had no COVID – 19 symptoms, were working.If it can find work for those staff, lots more could now be working from home cutting down their risks of catching the virus. The Government has...
Mar 30, 2020 | All Members, COVID-19
It’s amazing how quickly TSB was to ensure that staff who were self-isolating at home but had no COVID – 19 symptoms were working. At the close of business on 19th March, 465 members of staff were self-isolating for 14 days.If it can find work for those staff, then...
Mar 27, 2020 | All Members, COVID-19
It seems that when it comes to TSB’s response to the COVID-19 pandemic, the light at the end of the tunnel has been switched off.Debbie Crosbie and her senior executive team are paid lots and lots of money (in her case £1.5 million+ a year) to make the right decisions...
Mar 26, 2020 | All Members, COVID-19
In one of her previous notes, Carol Anderson, Director, Branch Banking TSB said: “I know that it is not bringing out the best in some of our customers and thank you for remaining firm and reasonable through your interactions”. That’s a major understatement based on...
