Nov 26, 2019 | All Members
The irony of TSB’s announcement yesterday of 82 branch closures and 400 redundancies will not be lost on staff coming just a few days after another major IT meltdown which saw the bank telling customers to visit branches to get emergency money. When another IT...
Nov 23, 2019 | All Members
The Slaughter and May Report has delivered a damning verdict on the role of TSB’s Board, Sabadell, its IT provider Sabis and senior executives over the decision to migrate 5 million customers on to a new IT platform.Almost every page of the Report seeps with tales of...
Nov 22, 2019 | All Members
TSB is trying to get all of the bad news out of the way before Debbie Crosbie, Chief Executive Officer, takes to the stage at the Landmark Hotel on Monday to announce her new strategy. We’ll be listening with bated breath, albeit not on the front row. Earlier in the...
Nov 14, 2019 | All Members
Following the union’s threat of legal action, TSB has confirmed that it will publish the Slaughter and May report into last year’s IT meltdown in the next few weeks.Members will recall we wrote to Sabadell’s Company Secretary saying: “Shareholders are entitled to see...
Oct 28, 2019 | All Members
Two of TSB’s longest serving directors – John Bradford and Andy Armitage – are going, albeit they’ve been given non-jobs to do for a few months before leaving, as Robin Bulloch seeks to assert control over TSB’s branch network. We also understand from members...
