What Price Failure?

You almost ruin TSB, shred its reputation, destroy the brand, cause an avalanche of customer complaints, lose £176 million+, put your staff through the shredder for months and you walk away with £1.7 million. That’s the price of failure in TSB. When asked about Mr....

No More Pester Power

In a recent TBU survey, 77% of members said that Paul Pester did not have the full support of staff. Today, ironically 24 hours after another IT meltdown, the Bank announced that Paul Pester, TSB’s Managing Director, will be leaving with immediate effect. Richard...

Are The TSB Severance Terms Contractual?

Before we answer the severance question, let’s talk about TSB’s day of reckoning. On the 27th, TSB and Sabadell will publish their Q2 2018 results. Notwithstanding the spin from Barcelona and Gresham Street, they are going to be a disaster. The question is how much of...

The Methods of Equalisation

How to achieve pension equality, if that is what is required, is the most complex question raised in the proceedings and the one that’s taken up much of the Court’s time The actuaries and lawyers have identified four possible methods, three of which have possible...

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