And Another One Bites The Dust

Less than a week after Josep Oliu’s, Chairman of Sabadell Bank, deeply offensive teleconference, in which he sought to blame everyone else for the most catastrophic IT meltdown in living memory, Jonathan Hall, Customer Remediation Director, is leaving TSB at the end...

Who Really Runs TSB?

TSB staff will be egregiously offended by Josep Oliu, Chairman of Sabadell Bank, complaining about the fact that he lost a few nights’ sleep at the height of the IT meltdown when they have constantly been under pressure for months trying to deal with the fallout from...

Letter To MPs Regarding Paul Pester’s Severance Payment

TBU sent the below letter to MPs this week. Please click this text to view a PDF copy of the letter. Recent Posts Goodbye To Catalonia Future Pension Increases – Letter To Members And MPs No ‘Money Confidence’ For Staff Pay & Bonuses 2021 Life Made A Little Bit...

Mr. Pester Trousers £1.7m; Grades D&E Staff Lose Overtime Pay

When you think it couldn’t get any worse, along comes HR, together with the approved Unions, to pour petrol on the flames. A few days before the TSB Board agreed to give Mr Pester a Willy Wonka golden ticket worth £1.7 million (£1.2 million basic salary plus a £468K...

What Price Failure?

You almost ruin TSB, shred its reputation, destroy the brand, cause an avalanche of customer complaints, lose £176 million+, put your staff through the shredder for months and you walk away with £1.7 million. That’s the price of failure in TSB. When asked about Mr....

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