What’s Going On In Sunderland?
The bank says that the work being done by staff in the Sunderland Contact Centre is essential for the future of the bank but then in the same breath puts the health and safety of staff at risk because of its shoddy approach to dealing with COVID-19. It’s a litany of...
More Protection For TSB Staff – Now
The UK Government’s classification of many banking roles as critical sends a clear message that it wants as many banking branches/contact centres/operational centres to be open as possible throughout this crisis. Even in Italy, which is now the global epicentre of...
COVID-19: Updated Government Guidance For Critical/Key Workers
All our advice on the key issues can be found on the COVID-19 Advice Hub section of our website, which can be viewed here.Last night (on 22.03.2020), the UK Government published the answers to some important questions on key workers, which we have reproduced below...
COVID-19: Schools Refusing To Accept Key Worker Children
We’ve received numerous calls from members who have been told by schools that, in their opinion, the members are either not key workers or they don’t qualify for school childcare because only one parent is a key worker. It seems that cases are largely being decided by...
COVID-19: Vulnerable People
We have been contacted by numerous members who, having been identified as vulnerable and sent home earlier in the week, have now been called back into work by TSB.As at 20th March 2020, the Government is advising those who are at increased risk of severe illness from...
COVID-19: Key Worker Update
Are You A Key Worker?If you haven’t already seen it, the Government has confirmed the following with regard to key workers:Utilities, communication and financial servicesThis includes staff needed for essential financial services provision (including but not limited...
Stop Interviews – Now
Following the Union’s recent Newsletters, TSB has issued further guidance to branches on COVID-19 which is a small step in the right direction but doesn’t go far enough in protecting staff and customers. Carol Anderson, Director, Branch Banking TSB has said “We have...
COVID-19: Latest Advice For Members
Here’s our latest advice on the questions we’re being asked most often. If you have any specific questions which are not covered, please contact the Advice Team on 01234 716029 (Choose Option 1).School Closures – Massive UncertaintyA further newsletter on the...
TSB Ratchets Up Sales Pressure With “Needs Improvement” Policy
Will the new recognition scheme drive the wrong kind of behaviours in TSB?TSB has said that the new recognition scheme: “will enable us to recognise our new and enhanced behaviours amongst individuals and teams by making monetary rewards throughout the year, rather...
COVID-19 (Coronavirus): Advice For Members
We’re receiving numerous calls from members concerned about COVID-19 and its potential implications for work. Below you’ll find answers to the key questions.Remember, you can call the union’s Advice Team 24 hours a day on 01234 716029 if you have any further...
TBU Newsletters
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