Mar 25, 2020 | All Members, COVID-19, Sunderland Contact Centre
The bank says that the work being done by staff in the Sunderland Contact Centre is essential for the future of the bank but then in the same breath puts the health and safety of staff at risk because of its shoddy approach to dealing with COVID-19. It’s a litany of...
Mar 24, 2020 | All Members, COVID-19
The UK Government’s classification of many banking roles as critical sends a clear message that it wants as many banking branches/contact centres/operational centres to be open as possible throughout this crisis. Even in Italy, which is now the global epicentre of...
Mar 23, 2020 | Advice, All Members, COVID-19
All our advice on the key issues can be found on the COVID-19 Advice Hub section of our website, which can be viewed here.Last night (on 22.03.2020), the UK Government published the answers to some important questions on key workers, which we have reproduced below...
Mar 21, 2020 | Advice, All Members, COVID-19
We’ve received numerous calls from members who have been told by schools that, in their opinion, the members are either not key workers or they don’t qualify for school childcare because only one parent is a key worker. It seems that cases are largely being decided by...
Mar 20, 2020 | Advice, All Members, COVID-19
We have been contacted by numerous members who, having been identified as vulnerable and sent home earlier in the week, have now been called back into work by TSB.As at 20th March 2020, the Government is advising those who are at increased risk of severe illness from...
Mar 20, 2020 | Advice, All Members, COVID-19
Are You A Key Worker?If you haven’t already seen it, the Government has confirmed the following with regard to key workers:Utilities, communication and financial servicesThis includes staff needed for essential financial services provision (including but not limited...
