TSB’s Pension Raid

Liz Ashford, TSB’s new HR Director, needs to learn one thing very quickly: TSB staff are not stupid. The pension scheme changes she announced yesterday are not about “improving choice, flexibility, support and service provided to Partners”. The changes are being...

Debbie’s ‘For Sale’ Strategy

“Steady as she goes” doesn’t seem to be a compelling strategy. That’s what Debbie Crosbie, TSB Chief Executive Officer, said a few months ago. Compare that with TSB’s original mission to transform the ‘broken’ banking industry and ‘challenge’ the big five banks. The...

Are You “Dead Wood”?

Almost every report we get from members in branches and offices across TSB is about staffing levels. There is no recruitment activity and staff are leaving in their droves. One senior manager recently told staff that the bank was getting rid of its “dead wood” and was...

The Dangers Of Covert Recordings

Almost all of us now carry mobile phones capable of making audio recordings. It’s not surprising that, increasingly, TBU is presented with audio files which have been made covertly by members during meetings with their employers.The majority of these recordings are...

Workplace Bullying: TSB’s Wrong Advice

We were recently given a copy of an article on bullying, distributed to staff in a TSB building by TSB management. It’s unclear who the author of the article was, or where the content originated from, but it began as follows: “This article aims to help you to...

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